The BAI Communications team, which handles complex infrastructure projects worldwide, struggled with retaining long-term log data for analytics due to high costs. After discovering ChaosSearch at AWS re:Invent, they implemented the cloud data platform, unlocking insights into network performance and improving customer services. With ChaosSearch, the team can easily query logs without moving data or creating complex ETL pipelines, resulting in cost savings and compliance benefits. The team plans to integrate ChaosSearch with business intelligence platforms like Tableau in the future.