With Census, businesses can unlock powerful capabilities by enriching user and company profiles with data from their warehouse, transforming workflows across onboarding, customer engagement, agent efficiency, and decision-making to enhance both customer satisfaction and business outcomes. By pairing Census with Intercom, customers can deliver precise, contextually relevant responses, automate data-driven messaging, and leverage large language models for actionable insights, making every interaction smarter and more impactful. This is achieved through features like GPT Columns, which empower users to unlock new levels of AI-powered personalization, providing real-time intelligence, summarizing recent interactions, and generating personalized recommendations to reduce resolution times and improve customer satisfaction.