What is Non-Fixed VoIP? A Complete Business Guide

The article discusses Voice over Internet Protocol (VoIP), a technology that delivers voice communications in data packets over the internet instead of physical landlines. It explains how VoIP works, including the process of converting audio signals into data packets and sending them across networks before being converted back into voice at the destination. The article also introduces non-fixed VoIP numbers, which are assigned to users with any geographical location rather than a fixed physical address or device. These virtual phone numbers can be used by businesses to establish a local presence in areas where they don't have offices and allow for easy management of new contact center numbers or employees joining the company. Non-fixed VoIP offers several benefits, such as flexibility, simple provisioning requirements, global scalability, and cost savings. However, it also has some drawbacks, including additional emergency compliance requirements and higher levels of fraud. In contrast, fixed VoIP phone numbers have a residential or business location tied to them and are typically assigned to analog devices found in offices, campuses, or hotel phone systems. Fixed VoIP offers caller ID identification and more accurate location information for emergency responders when calling 911/112. The article concludes by stating that non-fixed VoIP is ideal for global businesses with employees and prospects worldwide, while fixed VoIP may be better suited for companies with a local presence or single location, in-person employees, and customers and prospects within one geographical area.