/plushcap/analysis/bandwidth/conversational-ai-integration-guide

How to add conversational AI to your toll-free voice

What's this blog post about?

Conversational AI is an increasingly important technology for contact centers, offering benefits such as improved customer experiences and the ability to scale up and down easily. However, integrating voice AI into call flows can be a massive undertaking. AIBridge offers a solution by allowing enterprises to easily test and deploy new voice AI tools in their contact center without custom integration overhead. This pre-built conversational AI solution accelerates the adoption of virtual agents for better customer experiences at scale.

Company
Bandwidth

Date published
Nov. 27, 2023

Author(s)
Liz Fieno

Word count
1871

Hacker News points
None found.

Language
English


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