Navigating the Video Call API Landscape: Compliance & Security

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Navigating the Video Call API Landscape: Compliance & Security In today's digital world, data security is a paramount concern. As data breaches become more frequent, it becomes essential to evaluate vendors based on their IT security fabric and compliance certifications. This article delves into various aspects of video call API providers' security frameworks and compliance certifications. Key Compliance Standards: 1. SOC 2 Type I & II: These reports assess the nature of an organization's security processes and controls at a specific point in time or over a certain period, respectively. They are significant markers for data protection in SaaS, cloud computing organizations, and IT-first providers. 2. GDPR: This European Union regulation lays out meticulous privacy and security standards for businesses worldwide that work with or accumulate data from EU citizens. 3. HIPAA: A US federal law sets national standards to safeguard sensitive patient data from being disclosed without consent/knowledge. 4. ISO/IEC 27001: This international standard defines a set of requirements for information security management, ensuring secure handling of assets like intellectual property, financial data, and employee information. 5. CCPA: This California law secures privacy rights for consumers by giving them greater control over the information businesses may collect about them. 6. COPPA: This American federal law enforced by the Federal Trade Commission applies to websites and online services that intentionally collect personal information of children younger than 13 years of age. Key Security Features: 1. Access Control: The SDK must have an in-built ability to restrict who has access to active meeting rooms and the admin dashboard. Role-Based Access Control (RBAC) is also a priority, allowing customers to restrict dashboard access based on an individual's role within the organization. 2. Enterprise Authentication: Enterprise authentication mechanisms like SSO/SAML cut down on operational overhead by centrally managing user credentials. 3. End-to-End Encryption (E2E Encryption): E2E encryption ensures that only the sender and intended receiver(s) can access data in a communication channel, protecting it from hackers, unwanted third parties, or even the audio-video service used to communicate said data. 4. Privacy of Recordings: Online meetings and calls are often recorded with a recording feature provided by the vendor. If stored on the vendor's cloud, the recordings must be private and inaccessible to anyone but authorized personnel. 5. Audit Trails: Audit trails track and present a record of all system and user activity so that any changes to app operations are captured and viewable by relevant administrators. This article provides an overview of various video call API providers' security compliance standards and features, helping prospective customers make informed decisions based on their data protection needs.


Date published
Aug. 16, 2022

Shreya Bose

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